GraceSong AI
Support

How can we
help you?

We're here to help. Reach out to us any time.

Email Support

If something is unclear or you need help with your account or subscription, write to us — we will reply as soon as we can.

Account or subscription

Write to info@maverix.agency. If you sign in with email and password, you can also use SettingsDelete Account in the app when that option is available.

It helps if your message includes:

1
Contact detail — for example the email you use in the app, if you have one, or another address we can reply to
2
What you need — for example help with a subscription, deleting an account, or a billing question
3
Anything else (optional) — context that might help us assist you faster

Common questions

Can I cancel my subscription anytime?
Usually yes. How you cancel depends on how you subscribed; if you are not sure, write to us and we will help.
How do I delete my account?
If you see Delete Account under Settings, you can use it when signed in with email and password. If you do not see it or prefer help by mail, write to info@maverix.agency and describe what you need.
Will I be charged after cancelling?
After a successful cancellation, a paid period typically does not renew; you keep access until that period ends. Details can vary — ask us if something looks wrong.
I was charged but don't remember signing up. What should I do?
Write to info@maverix.agency with what you see on your receipt or bank statement. We will look into it and explain the next step.